McDermott holds a Ph.D. in psychology from the University of Notre Dame. He has practiced as an organisation and leadership behaviour professional for over thirty years. He has extensive consulting experience with companies across many sectors and of varying sizes, ranging from start-ups to multi-national corporations. Additionally he served as the Chief Learning Officer and Global Vice President of Organization Effectiveness for three Fortune 500 companies; Capital One, AES & T. Rowe Price. He has published several books and numerous articles on team effectiveness, leadership, change management and culture.
McDermott holds an emeritus advisory chair in the Marshall School of Business at the University of Southern California and is an Adjunct Professor at Georgetown’s McDonough School of Business. He is a highly regarded executive coach who has worked with both emerging leaders and senior executives. He has conducted numerous workforce programs aimed at improving employee engagement. His recent research in the area analysed the impact of ‘making progress’ on engagement in over 6,000 employees across a variety of industries. His study on performance management practices is the most widely cited article in the Organization Dynamics Journal.